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Suresh Iyer

Support Analyst (AMS) | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Marketing (Eloqua) · Support Analyst (AMS) · Techno-functional
Moscow, RussiaConsultantMSK (UTC+3)Advisory · Contract to hireCitizen
Open to working in Moscow
Support Analyst (AMS) with 6 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Marketing (Eloqua). Delivered implementations and rollouts across public sector clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.
6
years in Oracle
—
years in total
3
projects
USD 1,03,000 / yr
annual
Seniority
Consultant · Support Analyst (AMS)
Availability
In 30 days
Notice period
15 days
Works
Onsite
Open to
Advisory, Contract to hire
Location
Moscow, Russia · MSK (UTC+3)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Migration
A commercial real-estate developer · via Ledgerkraft Consulting
Migration of Oracle Fusion CX for a commercial real-estate developer, covering Subscription Management, Partner Relationship Management, Marketing (Eloqua). Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Marketing (Eloqua)Subscription ManagementPartner Relationship Management
Feb 2025 – Nov 2026 · 22 mo · Moscow · Real Estate
Support Analyst (AMS)Rollout
A 400-store retail chain
Rollout of Oracle Fusion CX for a 400-store retail chain, covering Subscription Management, Partner Relationship Management, Marketing (Eloqua). Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Marketing (Eloqua)Subscription ManagementPartner Relationship Management
May 2023 – Nov 2024 · 19 mo · Moscow · Retail & CPG
Support Analyst (AMS)Migration
A government transport undertaking · via Sarvat ERP Solutions
Migration of Oracle Fusion CX for a government transport undertaking, covering Subscription Management, Partner Relationship Management, Marketing (Eloqua). Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Marketing (Eloqua)Subscription ManagementPartner Relationship Management
Feb 2021 – Nov 2022 · 22 mo · Moscow · Public Sector

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder StudioExcelOTBI
MODULES
Marketing (Eloqua)ImplementedSubscription ManagementImplementedPartner Relationship ManagementConfiguredB2B CommerceConfiguredKnowledge ManagementImplemented
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
HealthcarePublic Sector
LANGUAGES
EnglishNativeRussianNative

Credentials

1Z0-1054Reference verified

Education

PG · Information Technology
Nirma University · 2020 · Full-time
AvailabilityIn 30 days
Notice period15 days
RateUSD 1,03,000 / yr