Suresh Desai

Techno-Functional Lead | Oracle EBS CX | Field Service · TeleSales · Talent Review and Succession · Techno-Functional Lead · Techno-functional

Chennai, IndiaConsultantIST (UTC+5:30)Advisory · Contract to hireCitizen

Open to working in Chennai

Techno-Functional Lead with 6 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Talent Review and Succession. Delivered implementations and rollouts across public sector clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.

years in Oracle

—

years in total

projects

₹14 LPA

annual

Seniority: Consultant · Techno-Functional Lead
Availability: In 30 days
Notice period: 15 days
Works: Onsite
Open to: Advisory, Contract to hire
Location: Chennai, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 4 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigration

A commercial real-estate developer · via Ledgerkraft Consulting

Migration of Oracle EBS CX for a commercial real-estate developer, covering Field Service, TeleSales, Talent Review and Succession. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

Talent Review and SuccessionEBS Field ServiceEBS TeleSales

Feb 2025 – Oct 2026 · 21 mo · Chennai · Real Estate

Techno-Functional LeadRollout

A 400-store retail chain

Rollout of Oracle EBS CX for a 400-store retail chain, covering Field Service, TeleSales, Talent Review and Succession. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Talent Review and SuccessionEBS Field ServiceEBS TeleSales

May 2023 – Oct 2024 · 18 mo · Chennai · Retail & CPG

Techno-Functional LeadMigration

A government transport undertaking · via Sarvat ERP Solutions

Migration of Oracle EBS CX for a government transport undertaking, covering Field Service, TeleSales, Talent Review and Succession. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

Talent Review and SuccessionEBS Field ServiceEBS TeleSales

Feb 2021 – Oct 2022 · 21 mo · Chennai · Public Sector

Oracle expertise

PRODUCT FAMILIES

E-Business SuiteFusion Cloud

TECHNICAL STACK

Workflow BuilderOracle Forms & ReportsODI

MODULES

EBS TeleServiceConfiguredTalent Review and SuccessionImplementedEBS Field ServiceImplementedEBS TeleSalesConfiguredEBS Service ContractsImplemented

PILLARS

CXHCM

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

HealthcarePublic Sector

LANGUAGES

TamilNativeEnglishNative

Credentials

1Z0-1054Reference verified

Education

PG · Commerce

Visvesvaraya Technological University · 2020 · Full-time

AvailabilityIn 30 days

Notice period15 days

Rate₹14 LPA