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Suresh Chaudhary

Support Analyst (AMS) | Oracle Fusion CX | Incentive Compensation · B2C Service · Customer Data Management · Support Analyst (AMS) · Techno-functional
Chennai, IndiaConsultantIST (UTC+5:30)Advisory · Contract to hireCitizen
Open to working in Chennai · Pune
Support Analyst (AMS) with 6 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Customer Data Management. Delivered implementations and rollouts across it & technology clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.
6
years in Oracle
—
years in total
3
projects
₹11 LPA
annual
Seniority
Consultant · Support Analyst (AMS)
Availability
In 30 days
Notice period
15 days
Works
Onsite
Open to
Advisory, Contract to hire
Location
Chennai, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Migration
A top-10 Indian pharma company · via Orvane Consulting
Migration of Oracle Fusion CX for a top-10 Indian pharma company, covering Incentive Compensation, B2C Service, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementIncentive CompensationB2C Service
May 2025 – Nov 2026 · 19 mo · Chennai · Pharma & Life Sciences
Support Analyst (AMS)Migration
A private university group · via Quillfield Partners
Migration of Oracle Fusion CX for a private university group, covering Incentive Compensation, B2C Service, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementIncentive CompensationB2C Service
May 2023 – Oct 2024 · 18 mo · Chennai · Higher Education
Support Analyst (AMS)Migration
A two-wheeler manufacturer · via Tessaline Systems
Migration of Oracle Fusion CX for a two-wheeler manufacturer, covering Incentive Compensation, B2C Service, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementIncentive CompensationB2C Service
May 2021 – Sep 2022 · 17 mo · Chennai · Automotive

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder StudioExcelOTBIREST APIs
MODULES
Customer Data ManagementConfiguredIncentive CompensationConfiguredB2C ServiceImplemented
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Agriculture & FoodIT & Technology
LANGUAGES
TamilNativeEnglishProfessional

Education

Doctorate · Information Technology
IIM Bangalore · 2022 · Correspondence
AvailabilityIn 30 days
Notice period15 days
Rate₹11 LPA