Suresh Ansari

Delivery Manager | Oracle NetSuite CX | CRM · Talent Review and Succession · SuiteCommerce · Delivery Manager · Techno-functional

Kuala Lumpur, MalaysiaLeadMYT (UTC+8)PermanentWork permit held

Open to working in Remote · Kuala Lumpur · will relocate

Delivery Manager with 17 years of hands-on Oracle NetSuite CX experience, specialising in CRM, Talent Review and Succession, SuiteCommerce. Delivered multiple full-cycle implementations across logistics clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Lead · Delivery Manager
Availability: Available now
Notice period: Immediate
Works: From home
Open to: Permanent
Location: Kuala Lumpur, Malaysia · MYT (UTC+8)
Work authorisation: Work permit held

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerImplementationLed

A commercial real-estate developer · via Northwyn Analytics

Implementation of Oracle NetSuite CX for a commercial real-estate developer, covering CRM, Talent Review and Succession, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerceTalent Review and Succession

Jan 2022 – Oct 2026 · 58 mo · Kuala Lumpur · Real Estate

Delivery ManagerMigration

A 400-store retail chain · via Valecrest Technologies

Migration of Oracle NetSuite CX for a 400-store retail chain, covering CRM, Talent Review and Succession, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerceTalent Review and Succession

May 2017 – Jul 2021 · 51 mo · Kuala Lumpur · Retail & CPG

Delivery ManagerSupport / AMS

A government transport undertaking · via Orvane Consulting

Support / AMS of Oracle NetSuite CX for a government transport undertaking, covering CRM, Talent Review and Succession, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerceTalent Review and Succession

Mar 2012 – Nov 2016 · 57 mo · Kuala Lumpur · Public Sector

Career break · May 2023 – Nov 2024 · Caregiving

Oracle expertise

PRODUCT FAMILIES

NetSuiteFusion Cloud

TECHNICAL STACK

Power BIREST APIs

MODULES

NetSuite CRMLedSuiteCommerceLedTalent Review and SuccessionLed

PILLARS

CXHCM

INDUSTRIES

LogisticsMedia & Entertainment

LANGUAGES

TamilConversationalEnglishProfessional

ALSO WORKED ON

SAP

Credentials

1Z0-1054Document verified

Education

PG · Commerce

IIM Ahmedabad · 2009 · Full-time

AvailabilityAvailable now

Notice periodImmediate

RateOn request