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Suresh Agarwal

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional
Melbourne, AustraliaLeadAEST (UTC+10)Advisory · Contract to hireWork permit held
Open to working in Melbourne
Techno-Functional Lead with 17 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across construction & engineering clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.
17
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Techno-Functional Lead
Availability
In 30 days
Notice period
15 days
Works
From home
Open to
Advisory, Contract to hire
Location
Melbourne, Australia · AEST (UTC+10)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigrationLed
A private university group · via Tessaline Systems
Migration of Oracle NetSuite CX for a private university group, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2022 – Jun 2026 · 50 mo · Melbourne · Higher Education
Techno-Functional LeadMigration
A Big-Four advisory practice · via Tessaline Systems
Migration of Oracle NetSuite CX for a Big-Four advisory practice, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2017 – Jun 2021 · 50 mo · Melbourne · Professional Services
Techno-Functional LeadMigration
A state power-distribution utility · via Tessaline Systems
Migration of Oracle NetSuite CX for a state power-distribution utility, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2012 – Jun 2016 · 50 mo · Melbourne · Energy & Utilities

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
ExcelSuiteScript
MODULES
NetSuite CRMLedSuiteCommerceLed
PILLARS
CX
INDUSTRIES
Construction & EngineeringNon-profit
LANGUAGES
TamilConversationalEnglishProfessional

Credentials

1Z0-1054Pending review

Education

PG · Computer Applications
Manipal Academy of Higher Education · 2008 · Full-time
AvailabilityIn 30 days
Notice period15 days
RateOn request