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Sudhir Mathew

Techno-Functional Lead | Oracle Fusion CX | Loyalty · Knowledge Management · Techno-Functional Lead · Techno-functional
Hyderabad, IndiaConsultantIST (UTC+5:30)Advisory · Contract to hireCitizen
Open to working in Hyderabad
Techno-Functional Lead with 5 years of hands-on Oracle Fusion CX experience, specialising in Loyalty, Knowledge Management. Delivered implementations and rollouts across banking & financial services clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.
5
years in Oracle
—
years in total
2
projects
₹12 LPA
annual
Seniority
Consultant · Techno-Functional Lead
Availability
In 30 days
Notice period
15 days
Works
From home
Open to
Advisory, Contract to hire
Location
Hyderabad, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadRollout
A listed IT services company
Rollout of Oracle Fusion CX for a listed IT services company, covering Loyalty, Knowledge Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
LoyaltyKnowledge Management
May 2025 – Oct 2026 · 18 mo · Hyderabad · IT & Technology
Techno-Functional LeadImplementation
A two-wheeler manufacturer · via Aurenza Global Services
Implementation of Oracle Fusion CX for a two-wheeler manufacturer, covering Loyalty, Knowledge Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
LoyaltyKnowledge Management
Apr 2023 – Sep 2024 · 18 mo · Hyderabad · Automotive

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovy
MODULES
LoyaltyConfiguredKnowledge ManagementImplemented
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Banking & Financial Services
LANGUAGES
HindiProfessionalEnglishProfessionalTeluguBasicspeak/read

Credentials

1Z0-1054Pending review

Education

Masters · Commerce
Bangalore University · 2018 · Correspondence
AvailabilityIn 30 days
Notice period15 days
Rate₹12 LPA