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Sonal Varghese

Functional Consultant | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Loyalty · Functional Consultant · Functional
Melbourne, AustraliaSeniorAEST (UTC+10)Part time · PermanentWork permit held
Open to working in Melbourne · London
Functional Consultant with 9 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Loyalty. Delivered multiple full-cycle implementations across manufacturing clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
9
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Senior · Functional Consultant
Availability
In 60 days
Notice period
30 days
Works
Hybrid
Open to
Part time, Permanent
Location
Melbourne, Australia · AEST (UTC+10)
Work authorisation
Work permit held
Profile updated 8 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantMigrationLed
A commercial real-estate developer · via Orvane Consulting
Migration of Oracle Fusion CX for a commercial real-estate developer, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
May 2024 – Dec 2026 · 32 mo · Melbourne · Real Estate
Functional ConsultantImplementation
An international development NGO · via Valecrest Technologies
Implementation of Oracle Fusion CX for an international development NGO, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Jan 2021 – Oct 2023 · 34 mo · Melbourne · Non-profit
Functional ConsultantSupport / AMS
A Tier-1 private-sector bank · via Northwyn Analytics
Support / AMS of Oracle Fusion CX for a Tier-1 private-sector bank, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Mar 2018 – Aug 2020 · 30 mo · Melbourne · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBI
MODULES
Customer Data ManagementImplementedSubscription ManagementLedPartner Relationship ManagementImplementedLoyaltyLedB2B CommerceLedKnowledge ManagementImplemented
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Manufacturing
LANGUAGES
TamilConversationalEnglishProfessional
ALSO WORKED ON
Salesforce

Education

Bachelors · Commerce
VIT Vellore · 2014 · Full-time
AvailabilityIn 60 days
Notice period30 days
RateOn request