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Sonal Sharma

Functional Consultant | Oracle Fusion CX | Loyalty · Customer Data Management · Functional Consultant · Functional
Jaipur, IndiaConsultantIST (UTC+5:30)ContractCitizen
Open to working in Remote · Jaipur · will relocate
Functional Consultant with 6 years of hands-on Oracle Fusion CX experience, specialising in Loyalty, Customer Data Management. Delivered implementations and rollouts across hospitality & travel clients — lead-to-order process design and integrations with ERP and marketing tools. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
6
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Consultant · Functional Consultant
Availability
In 2 weeks
Notice period
15 days
Works
Hybrid
Open to
Contract
Location
Jaipur, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantImplementation
A two-wheeler manufacturer · via Valecrest Technologies
Implementation of Oracle Fusion CX for a two-wheeler manufacturer, covering Loyalty, Customer Data Management. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyalty
Jan 2025 – Sep 2026 · 21 mo · Jaipur · Automotive
Functional ConsultantImplementation
A Gulf-based retail bank · via Orvane Consulting
Implementation of Oracle Fusion CX for a Gulf-based retail bank, covering Loyalty, Customer Data Management. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyalty
Jan 2023 – Dec 2024 · 24 mo · Jaipur · Banking & Financial Services
Functional ConsultantImplementation
A Big-Four advisory practice · via Quillfield Partners
Implementation of Oracle Fusion CX for a Big-Four advisory practice, covering Loyalty, Customer Data Management. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyalty
Jan 2021 – Aug 2022 · 20 mo · Jaipur · Professional Services

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder Studio
MODULES
Customer Data ManagementConfiguredLoyaltyImplemented
PILLARS
CX
RELEASES
26.D
INDUSTRIES
Hospitality & Travel
LANGUAGES
HindiNativeEnglishProfessional

Education

UG · Business Administration
SRM Institute of Science and Technology · 2017 · Full-time
AvailabilityIn 2 weeks
Notice period15 days
RateOn request