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Sonal Kumar

Functional Consultant | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Marketing (Eloqua) · Functional Consultant · Functional
Melbourne, AustraliaSeniorAEST (UTC+10)Contract · Part timeWork permit held
Open to working in Melbourne
Functional Consultant with 8 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Marketing (Eloqua). Delivered multiple full-cycle implementations across construction & engineering clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
8
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Senior · Functional Consultant
Availability
In 2 weeks
Notice period
Immediate
Works
Hybrid
Open to
Contract, Part time
Location
Melbourne, Australia · AEST (UTC+10)
Work authorisation
Work permit held
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantMigrationLed
A pan-India telecom operator · via Tessaline Systems
Migration of Oracle Fusion CX for a pan-India telecom operator, covering Subscription Management, Partner Relationship Management, Marketing (Eloqua). Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Marketing (Eloqua)Subscription ManagementPartner Relationship Management
May 2025 – Jun 2026 · 14 mo · Melbourne · Telecom
Functional ConsultantImplementation
A broadcast and streaming network · via Valecrest Technologies
Implementation of Oracle Fusion CX for a broadcast and streaming network, covering Subscription Management, Partner Relationship Management, Marketing (Eloqua). Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Marketing (Eloqua)Subscription ManagementPartner Relationship Management
Jan 2023 – Jun 2024 · 18 mo · Melbourne · Media & Entertainment
Functional ConsultantSupport / AMS
A 400-store retail chain · via Quillfield Partners
Support / AMS of Oracle Fusion CX for a 400-store retail chain, covering Subscription Management, Partner Relationship Management, Marketing (Eloqua). Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Marketing (Eloqua)Subscription ManagementPartner Relationship Management
Mar 2021 – Jun 2022 · 16 mo · Melbourne · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Redwood UX
MODULES
CPQLedField ServiceImplementedMarketing (Eloqua)ImplementedSubscription ManagementImplementedPartner Relationship ManagementLedB2B CommerceLed
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Construction & Engineering
LANGUAGES
TamilConversationalEnglishProfessional
ALSO WORKED ON
SAP

Credentials

1Z0-1054Pending review

Education

Bachelors · Commerce
IIM Bangalore · 2014 · Full-time
AvailabilityIn 2 weeks
Notice periodImmediate
RateOn request