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Sonal Hegde

Functional Consultant | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Marketing (Eloqua) · Functional Consultant · Functional
Hyderabad, IndiaSeniorIST (UTC+5:30)Advisory · Contract to hire · PermanentCitizen
Open to working in Hyderabad
Functional Consultant with 9 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Marketing (Eloqua). Delivered multiple full-cycle implementations across hospitality & travel clients — service request workflows and UAT with field teams and adoption support. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
9
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Senior · Functional Consultant
Availability
Available now
Notice period
Immediate
Works
Hybrid
Open to
Advisory, Contract to hire, Permanent
Location
Hyderabad, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantSupport / AMSLed
A Tier-1 private-sector bank · via Valecrest Technologies
Support / AMS of Oracle Fusion CX for a Tier-1 private-sector bank, covering Subscription Management, Partner Relationship Management, Marketing (Eloqua). Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Marketing (Eloqua)Subscription ManagementPartner Relationship Management
Mar 2024 – Aug 2026 · 30 mo · Hyderabad · Banking & Financial Services
Functional ConsultantImplementation
A government transport undertaking · via Tessaline Systems
Implementation of Oracle Fusion CX for a government transport undertaking, covering Subscription Management, Partner Relationship Management, Marketing (Eloqua). Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Marketing (Eloqua)Subscription ManagementPartner Relationship Management
Jan 2021 – Dec 2023 · 36 mo · Hyderabad · Public Sector
Functional ConsultantMigration
A Gulf-based retail bank · via Orvane Consulting
Migration of Oracle Fusion CX for a Gulf-based retail bank, covering Subscription Management, Partner Relationship Management, Marketing (Eloqua). Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Marketing (Eloqua)Subscription ManagementPartner Relationship Management
May 2018 – Sep 2020 · 29 mo · Hyderabad · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIs
MODULES
Marketing (Eloqua)LedSubscription ManagementLedPartner Relationship ManagementImplementedB2B CommerceImplemented
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Hospitality & Travel
LANGUAGES
EnglishProfessionalTeluguNative

Education

UG · Supply Chain Management
Gujarat University · 2013 · Full-time
AvailabilityAvailable now
Notice periodImmediate
RateOn request