Fusora
JobsCompaniesTalentModulesSalary Insights
Join free
Back to the profiles list
SD

Sonal Das

Functional Consultant | Oracle Fusion CX | Partner Relationship Management · Loyalty · Customer Data Management · Functional Consultant · Functional
Toronto, CanadaSeniorEST (UTC-5)Advisory · Contract · Contract to hirePermanent resident
Open to working in Toronto
Functional Consultant with 10 years of hands-on Oracle Fusion CX experience, specialising in Partner Relationship Management, Loyalty, Customer Data Management. Delivered multiple full-cycle implementations across construction & engineering clients — service request workflows and UAT with field teams and adoption support. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
10
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Senior · Functional Consultant
Availability
In 30 days
Notice period
Serving notice
Works
Hybrid
Open to
Advisory, Contract, Contract to hire
Location
Toronto, Canada · EST (UTC-5)
Work authorisation
Permanent resident
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantSupport / AMSLed
A Gulf-based retail bank · via Tessaline Systems
Support / AMS of Oracle Fusion CX for a Gulf-based retail bank, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty
Mar 2024 – Jul 2026 · 29 mo · Toronto · Banking & Financial Services
Functional ConsultantImplementation
A state power-distribution utility · via Tessaline Systems
Implementation of Oracle Fusion CX for a state power-distribution utility, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty
Jan 2021 – Jun 2023 · 30 mo · Toronto · Energy & Utilities
Functional ConsultantMigration
A listed IT services company · via Tessaline Systems
Migration of Oracle Fusion CX for a listed IT services company, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty
May 2018 – Dec 2020 · 32 mo · Toronto · IT & Technology

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBI
MODULES
Customer Data ManagementImplementedPartner Relationship ManagementImplementedLoyaltyLedKnowledge ManagementLed
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Construction & Engineering
LANGUAGES
EnglishProfessionalPunjabiNative

Credentials

1Z0-1054Pending review

Education

Bachelors · Human Resources
Anna University · 2013 · Full-time
AvailabilityIn 30 days
Notice periodServing notice
RateOn request