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Sonal Chen

Functional Consultant | Oracle Fusion CX | Sales · Incentive Compensation · B2C Service · Functional Consultant · Functional
Kochi, IndiaAssociateIST (UTC+5:30)Contract to hire · PermanentCitizen
Open to working in Kochi
Functional Consultant with 1 years of hands-on Oracle Fusion CX experience, specialising in Sales, Incentive Compensation, B2C Service. Delivered support and enhancement work across telecom clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
1
years in Oracle
—
years in total
1
projects
On request
expected pay
Seniority
Associate · Functional Consultant
Availability
Available now
Notice period
Immediate
Works
Hybrid
Open to
Contract to hire, Permanent
Location
Kochi, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantMigration
A defence electronics PSU · via Quillfield Partners
Migration of Oracle Fusion CX for a defence electronics PSU, covering Sales, Incentive Compensation, B2C Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
SalesIncentive CompensationB2C Service
May 2026 – Nov 2026 · 7 mo · Kochi · Aerospace & Defence

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OIC
MODULES
SalesSupportedIntelligent AdvisorSupportedLive ExperienceConfiguredIncentive CompensationConfiguredB2C ServiceSupported
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Telecom
LANGUAGES
EnglishProfessionalMalayalamNative

Education

UG · Finance
Osmania University · 2022 · Full-time
AvailabilityAvailable now
Notice periodImmediate
RateOn request