Sonal Chauhan

Functional Consultant | Oracle Fusion CX | Incentive Compensation · B2C Service · Live Experience · Functional Consultant · Functional

Pune, IndiaConsultantIST (UTC+5:30)Contract · Part time · PermanentCitizen

Open to working in Dubai · Pune

Functional Consultant with 6 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Live Experience. Delivered implementations and rollouts across it & technology clients — service request workflows and UAT with field teams and adoption support. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Consultant · Functional Consultant
Availability: In 2 weeks
Notice period: Serving notice
Works: Hybrid
Open to: Contract, Part time, Permanent
Location: Pune, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated today

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Projects and implementations

Functional ConsultantSupport / AMS

A Tier-1 private-sector bank · via Orvane Consulting

Support / AMS of Oracle Fusion CX for a Tier-1 private-sector bank, covering Incentive Compensation, B2C Service, Live Experience. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

Live ExperienceIncentive CompensationB2C Service

Mar 2025 – Oct 2026 · 20 mo · Pune · Banking & Financial Services

Functional ConsultantImplementation

A government transport undertaking · via Northwyn Analytics

Implementation of Oracle Fusion CX for a government transport undertaking, covering Incentive Compensation, B2C Service, Live Experience. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

Live ExperienceIncentive CompensationB2C Service

Jan 2023 – Jul 2024 · 19 mo · Pune · Public Sector

Functional ConsultantMigration

A Gulf-based retail bank · via Quillfield Partners

Migration of Oracle Fusion CX for a Gulf-based retail bank, covering Incentive Compensation, B2C Service, Live Experience. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Live ExperienceIncentive CompensationB2C Service

May 2021 – Nov 2022 · 19 mo · Pune · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

REST APIs

MODULES

Customer Data ManagementImplementedIntelligent AdvisorConfiguredLive ExperienceImplementedIncentive CompensationImplementedB2C ServiceConfigured

PILLARS

RELEASES

26.D26.C26.B26.A

INDUSTRIES

IT & Technology

LANGUAGES

MarathiNativeEnglishProfessional

Credentials

1Z0-1054Pending review

Education

UG · Accounting

Mumbai University (Distance) · 2015 · Full-time

AvailabilityIn 2 weeks

Notice periodServing notice

RateOn request