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Siddharth Tiwari

Functional Consultant | Oracle Fusion CX | Loyalty · Customer Data Management · Knowledge Management · Functional Consultant · Functional
Pune, IndiaSeniorIST (UTC+5:30)AdvisoryCitizen
Open to working in Remote · Pune · will relocate
Functional Consultant with 8 years of hands-on Oracle Fusion CX experience, specialising in Loyalty, Customer Data Management, Knowledge Management. Delivered multiple full-cycle implementations across banking & financial services clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
8
years in Oracle
—
years in total
3
projects
₹17 LPA
annual
Seniority
Senior · Functional Consultant
Availability
Not looking
Notice period
Immediate
Works
Hybrid
Open to
Advisory
Location
Pune, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 6 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantUpgradeLed
An agri-commodities exporter
Upgrade of Oracle Fusion CX for an agri-commodities exporter, covering Loyalty, Customer Data Management, Knowledge Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyKnowledge Management
Apr 2025 – Jun 2026 · 15 mo · Pune · Agriculture & Food
Functional ConsultantRollout
An EPC infrastructure company
Rollout of Oracle Fusion CX for an EPC infrastructure company, covering Loyalty, Customer Data Management, Knowledge Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyKnowledge Management
Feb 2023 – Nov 2024 · 22 mo · Pune · Construction & Engineering
Functional ConsultantAdvisory
A third-party logistics provider
Advisory of Oracle Fusion CX for a third-party logistics provider, covering Loyalty, Customer Data Management, Knowledge Management. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyKnowledge Management
Jun 2021 – Sep 2022 · 16 mo · Pune · Logistics

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
GroovyRedwood UX
MODULES
Customer Data ManagementImplementedLoyaltyLedKnowledge ManagementLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Banking & Financial ServicesIT & Technology
LANGUAGES
MarathiBasicEnglishNative

Education

Diploma · Commerce
Delhi University · 2012 · Part-time
AvailabilityNot looking
Notice periodImmediate
Rate₹17 LPA