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Siddharth Thomas

Solution Architect | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Solution Architect · Functional
Frankfurt, GermanySeniorCET (UTC+1)Part timeWork permit held
Open to working in Remote · Frankfurt · will relocate
Solution Architect with 11 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered multiple full-cycle implementations across banking & financial services clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 60 days.
11
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Senior · Solution Architect
Availability
In 60 days
Notice period
60 days
Works
From home
Open to
Part time
Location
Frankfurt, Germany · CET (UTC+1)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectUpgradeLed
A hotel and resorts group
Upgrade of Oracle Fusion CX for a hotel and resorts group, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jan 2024 – Nov 2026 · 35 mo · Frankfurt · Hospitality & Travel
Solution ArchitectMigration
A state power-distribution utility · via Brightmoor Advisory
Migration of Oracle Fusion CX for a state power-distribution utility, covering Incentive Compensation, B2C Service, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Feb 2021 – Nov 2023 · 34 mo · Frankfurt · Energy & Utilities
Solution ArchitectAdvisory
An agri-commodities exporter
Advisory of Oracle Fusion CX for an agri-commodities exporter, covering Incentive Compensation, B2C Service, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Mar 2018 – Nov 2020 · 33 mo · Frankfurt · Agriculture & Food

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIs
MODULES
Customer Data ManagementLedLoyaltyImplementedIncentive CompensationImplementedKnowledge ManagementImplementedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Banking & Financial ServicesIT & Technology
LANGUAGES
GermanProfessionalEnglishProfessional

Credentials

1Z0-1054Pending review

Education

Diploma · Finance
Amity University · 2008 · Full-time
AvailabilityIn 60 days
Notice period60 days
RateOn request