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Siddharth Singh

Functional Consultant | Oracle EBS CX | Field Service · TeleSales · TeleService · Functional Consultant · Functional
Sydney, AustraliaSeniorAEST (UTC+10)ContractPermanent resident
Open to working in Sydney · Remote · Dubai · will relocate
Functional Consultant with 10 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across energy & utilities clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
10
years in Oracle
—
years in total
3
projects
AUD 2,33,000 / yr
annual
Seniority
Senior · Functional Consultant
Availability
In 2 weeks
Notice period
15 days
Works
Hybrid
Open to
Contract
Location
Sydney, Australia · AEST (UTC+10)
Work authorisation
Permanent resident
Profile updated 4 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantUpgradeLed
A pan-India telecom operator
Upgrade of Oracle EBS CX for a pan-India telecom operator, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Apr 2024 – Jun 2026 · 27 mo · Sydney · Telecom
Functional ConsultantRollout
A top-10 Indian pharma company
Rollout of Oracle EBS CX for a top-10 Indian pharma company, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2021 – Aug 2023 · 31 mo · Sydney · Pharma & Life Sciences
Functional ConsultantAdvisory
A national FMCG company
Advisory of Oracle EBS CX for a national FMCG company, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Jun 2018 – Oct 2020 · 29 mo · Sydney · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
ADFdiSQL / PL-SQL
MODULES
EBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesImplementedEBS Service ContractsImplemented
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Construction & EngineeringEnergy & Utilities
LANGUAGES
HindiProfessionalEnglishNative

Education

Bachelors · Commerce
NIT Trichy · 2011 · Part-time
AvailabilityIn 2 weeks
Notice period15 days
RateAUD 2,33,000 / yr