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Siddharth Shukla

Solution Architect | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Solution Architect · Functional
Mumbai, IndiaSeniorIST (UTC+5:30)Part timeCitizen
Open to working in Remote · Mumbai · will relocate
Solution Architect with 11 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered multiple full-cycle implementations across automotive clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 60 days.
11
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Senior · Solution Architect
Availability
In 60 days
Notice period
60 days
Works
From home
Open to
Part time
Location
Mumbai, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectUpgradeLed
A 400-store retail chain
Upgrade of Oracle Fusion CX for a 400-store retail chain, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jan 2024 – Nov 2026 · 35 mo · Mumbai · Retail & CPG
Solution ArchitectMigration
A commercial real-estate developer · via Brightmoor Advisory
Migration of Oracle Fusion CX for a commercial real-estate developer, covering Incentive Compensation, B2C Service, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Feb 2021 – Aug 2023 · 31 mo · Mumbai · Real Estate
Solution ArchitectAdvisory
A multi-specialty hospital chain
Advisory of Oracle Fusion CX for a multi-specialty hospital chain, covering Incentive Compensation, B2C Service, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Mar 2018 – Dec 2020 · 34 mo · Mumbai · Healthcare

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Groovy
MODULES
Customer Data ManagementLedLoyaltyImplementedIncentive CompensationImplementedKnowledge ManagementImplementedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
AutomotiveManufacturing
LANGUAGES
HindiBasicMarathiNativeEnglishProfessionalspeak/read

Credentials

1Z0-1054Document verified

Education

Bachelors · Finance
Christ University · 2011 · Full-time
AvailabilityIn 60 days
Notice period60 days
RateOn request