Siddharth Sharma

Functional Consultant | Oracle EBS CX | Field Service · TeleSales · TeleService · Functional Consultant · Functional

Mumbai, IndiaConsultantIST (UTC+5:30)PermanentCitizen

Open to working in Remote · Mumbai · will relocate

Functional Consultant with 7 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered implementations and rollouts across banking & financial services clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.

years in Oracle

—

years in total

projects

₹26 LPA

annual

Seniority: Consultant · Functional Consultant
Availability: Available now
Notice period: 15 days
Works: Hybrid
Open to: Permanent
Location: Mumbai, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantUpgradeLed

A state power-distribution utility

Upgrade of Oracle EBS CX for a state power-distribution utility, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Apr 2025 – Sep 2026 · 18 mo · Mumbai · Energy & Utilities

Functional ConsultantRollout

A private university group

Rollout of Oracle EBS CX for a private university group, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2023 – Sep 2024 · 20 mo · Mumbai · Higher Education

Functional ConsultantAdvisory

An EPC infrastructure company

Advisory of Oracle EBS CX for an EPC infrastructure company, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Jun 2021 – Sep 2022 · 16 mo · Mumbai · Construction & Engineering

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

Workflow BuilderOracle Forms & Reports

MODULES

EBS TeleServiceImplementedEBS Field ServiceImplementedEBS TeleSalesLedEBS Service ContractsLed

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Banking & Financial ServicesIT & Technology

LANGUAGES

HindiBasicMarathiNativeEnglishNativespeak/read

Education

Diploma · Business Administration

Nirma University · 2014 · Full-time

AvailabilityAvailable now

Notice period15 days

Rate₹26 LPA