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Siddharth Mukherjee

Delivery Manager | Oracle EBS CX | Field Service · TeleSales · TeleService · Delivery Manager · Functional
Dublin, IrelandLeadGMT/ISTContract · Part timeSponsorship required
Open to working in Dublin
Delivery Manager with 14 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across automotive clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
14
years in Oracle
—
years in total
3
projects
EUR 1,41,000 / yr
annual
Seniority
Lead · Delivery Manager
Availability
In 2 weeks
Notice period
Immediate
Works
Hybrid
Open to
Contract, Part time
Location
Dublin, Ireland · GMT/IST
Work authorisation
Sponsorship required
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerRolloutLed
A government transport undertaking
Rollout of Oracle EBS CX for a government transport undertaking, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2023 – Oct 2026 · 45 mo · Dublin · Public Sector
Delivery ManagerRollout
A Big-Four advisory practice
Rollout of Oracle EBS CX for a Big-Four advisory practice, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2019 – Dec 2022 · 47 mo · Dublin · Professional Services
Delivery ManagerRollout
A top-10 Indian pharma company
Rollout of Oracle EBS CX for a top-10 Indian pharma company, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2015 – Jul 2018 · 42 mo · Dublin · Pharma & Life Sciences

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
Oracle Forms & ReportsODI
MODULES
EBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
AutomotiveManufacturing
LANGUAGES
HindiProfessionalEnglishNative

Education

Bachelors · Accounting
University of Pune · 2011 · Full-time
AvailabilityIn 2 weeks
Notice periodImmediate
RateEUR 1,41,000 / yr