Shruti Varghese

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional

Jaipur, IndiaLeadIST (UTC+5:30)Part timeCitizen

Open to working in Remote · Jaipur · will relocate

Techno-Functional Lead with 17 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across aerospace & defence clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Lead · Techno-Functional Lead
Availability: In 60 days
Notice period: 60 days
Works: From home
Open to: Part time
Location: Jaipur, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed

A broadcast and streaming network · via Quillfield Partners

Implementation of Oracle NetSuite CX for a broadcast and streaming network, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Jan 2022 – Jun 2026 · 54 mo · Jaipur · Media & Entertainment

Techno-Functional LeadMigration

A global auto-components manufacturer · via Tessaline Systems

Migration of Oracle NetSuite CX for a global auto-components manufacturer, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2017 – Oct 2021 · 54 mo · Jaipur · Manufacturing

Techno-Functional LeadSupport / AMS

A Big-Four advisory practice · via Northwyn Analytics

Support / AMS of Oracle NetSuite CX for a Big-Four advisory practice, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Mar 2012 – Jul 2016 · 53 mo · Jaipur · Professional Services

Career break · May 2023 – Nov 2024 · Caregiving

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

SuiteScriptPower BI

MODULES

NetSuite CRMLedSuiteCommerceLed

PILLARS

INDUSTRIES

Aerospace & DefenceBanking & Financial Services

LANGUAGES

HindiConversationalEnglishProfessional

ALSO WORKED ON

Workday

Credentials

1Z0-1054Pending review

Education

PG · Computer Applications

IIT Bombay · 2006 · Full-time

AvailabilityIn 60 days

Notice period60 days

RateOn request