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Shruti Sharma

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional
Paris, FranceSeniorCET (UTC+1)Contract · Part time · PermanentWork permit held
Open to working in Dubai · Paris
Techno-Functional Lead with 10 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across it & technology clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.
10
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Senior · Techno-Functional Lead
Availability
In 2 weeks
Notice period
Serving notice
Works
From home
Open to
Contract, Part time, Permanent
Location
Paris, France · CET (UTC+1)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed
A listed IT services company · via Orvane Consulting
Support / AMS of Oracle NetSuite CX for a listed IT services company, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2024 – Oct 2026 · 32 mo · Paris · IT & Technology
Techno-Functional LeadMigration
A national FMCG company · via Northwyn Analytics
Migration of Oracle NetSuite CX for a national FMCG company, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2021 – Dec 2023 · 32 mo · Paris · Retail & CPG
Techno-Functional LeadImplementation
A broadcast and streaming network · via Quillfield Partners
Implementation of Oracle NetSuite CX for a broadcast and streaming network, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2018 – Jul 2020 · 31 mo · Paris · Media & Entertainment

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
ExcelSuiteScript
MODULES
NetSuite CRMLedSuiteCommerceImplemented
PILLARS
CX
INDUSTRIES
Agriculture & FoodIT & Technology
LANGUAGES
FrenchNativeEnglishProfessional

Credentials

1Z0-1054Pending review

Education

Doctorate · Commerce
NIT Trichy · 2017 · Full-time
AvailabilityIn 2 weeks
Notice periodServing notice
RateOn request