Shruti Rao

Techno-Functional Lead | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Loyalty · Techno-Functional Lead · Techno-functional

Gurugram, IndiaLeadIST (UTC+5:30)ContractCitizen

Open to working in Remote · Gurugram · Dubai · will relocate

Techno-Functional Lead with 17 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Loyalty. Delivered multiple full-cycle implementations across manufacturing clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.

years in Oracle

—

years in total

projects

₹61 LPA

annual

Seniority: Lead · Techno-Functional Lead
Availability: In 2 weeks
Notice period: 15 days
Works: Onsite
Open to: Contract
Location: Gurugram, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed

A multi-specialty hospital chain · via Aurenza Global Services

Implementation of Oracle Fusion CX for a multi-specialty hospital chain, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

Subscription ManagementPartner Relationship ManagementLoyalty

Apr 2022 – Dec 2026 · 57 mo · Gurugram · Healthcare

Techno-Functional LeadRollout

An international development NGO

Rollout of Oracle Fusion CX for an international development NGO, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Subscription ManagementPartner Relationship ManagementLoyalty

May 2017 – Dec 2021 · 56 mo · Gurugram · Non-profit

Techno-Functional LeadSupport / AMS

A state power-distribution utility · via Kestrelline Digital

Support / AMS of Oracle Fusion CX for a state power-distribution utility, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

Subscription ManagementPartner Relationship ManagementLoyalty

Jun 2012 – Dec 2016 · 55 mo · Gurugram · Energy & Utilities

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OTBIREST APIsGroovy

MODULES

Subscription ManagementLedPartner Relationship ManagementLedLoyaltyLedB2B CommerceLedKnowledge ManagementLed

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

ManufacturingProfessional Services

LANGUAGES

HindiNativeEnglishNative

Credentials

1Z0-1054Pending review

Education

PG · Computer Applications

NMIMS · 2006 · Full-time

AvailabilityIn 2 weeks

Notice period15 days

Rate₹61 LPA