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Shruti Rahman

Techno-Functional Lead | Oracle Fusion CX | Partner Relationship Management · Loyalty · Knowledge Management · Techno-Functional Lead · Techno-functional
Johannesburg, South AfricaSeniorSAST (UTC+2)Contract to hire · PermanentCitizen
Open to working in Johannesburg
Techno-Functional Lead with 11 years of hands-on Oracle Fusion CX experience, specialising in Partner Relationship Management, Loyalty, Knowledge Management. Delivered multiple full-cycle implementations across pharma & life sciences clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
11
years in Oracle
—
years in total
3
projects
USD 1,58,000 / yr
annual
Seniority
Senior · Techno-Functional Lead
Availability
Available now
Notice period
Immediate
Works
Onsite
Open to
Contract to hire, Permanent
Location
Johannesburg, South Africa · SAST (UTC+2)
Work authorisation
Citizen
Profile updated 5 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigrationLed
A top-10 Indian pharma company · via Sarvat ERP Solutions
Migration of Oracle Fusion CX for a top-10 Indian pharma company, covering Partner Relationship Management, Loyalty, Knowledge Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyKnowledge Management
Feb 2024 – Jul 2026 · 30 mo · Johannesburg · Pharma & Life Sciences
Techno-Functional LeadRollout
A two-wheeler manufacturer
Rollout of Oracle Fusion CX for a two-wheeler manufacturer, covering Partner Relationship Management, Loyalty, Knowledge Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyKnowledge Management
May 2021 – Nov 2023 · 31 mo · Johannesburg · Automotive
Techno-Functional LeadMigration
An Indian steel and alloys group · via Aurenza Global Services
Migration of Oracle Fusion CX for an Indian steel and alloys group, covering Partner Relationship Management, Loyalty, Knowledge Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyKnowledge Management
Feb 2018 – Aug 2020 · 31 mo · Johannesburg · Manufacturing

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder StudioExcelOTBI
MODULES
Partner Relationship ManagementImplementedLoyaltyLedKnowledge ManagementImplemented
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Higher EducationPharma & Life Sciences
LANGUAGES
HindiConversationalEnglishNative

Education

Doctorate · Computer Applications
University of Pune · 2016 · Full-time
AvailabilityAvailable now
Notice periodImmediate
RateUSD 1,58,000 / yr