Shruti Patil

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Techno-Functional Lead · Techno-functional

Dallas, United StatesSeniorCST (UTC-6)PermanentWork permit held

Open to working in Dallas · Remote · will relocate

Techno-Functional Lead with 10 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered multiple full-cycle implementations across real estate clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.

years in Oracle

—

years in total

projects

USD 1,48,000 / yr

annual

Seniority: Senior · Techno-Functional Lead
Availability: Available now
Notice period: Immediate
Works: Onsite
Open to: Permanent
Location: Dallas, United States · CST (UTC-6)
Work authorisation: Work permit held

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed

A listed IT services company · via Brightmoor Advisory

Implementation of Oracle Fusion CX for a listed IT services company, covering Incentive Compensation, B2C Service, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

LoyaltyIncentive CompensationB2C Service

Apr 2024 – Aug 2026 · 29 mo · Dallas · IT & Technology

Techno-Functional LeadRollout

A national FMCG company

Rollout of Oracle Fusion CX for a national FMCG company, covering Incentive Compensation, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

LoyaltyIncentive CompensationB2C Service

May 2021 – Jun 2023 · 26 mo · Dallas · Retail & CPG

Techno-Functional LeadSupport / AMS

A broadcast and streaming network · via Aurenza Global Services

Support / AMS of Oracle Fusion CX for a broadcast and streaming network, covering Incentive Compensation, B2C Service, Loyalty. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

LoyaltyIncentive CompensationB2C Service

Jun 2018 – Nov 2020 · 30 mo · Dallas · Media & Entertainment

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

REST APIsGroovyRedwood UX

MODULES

Customer Data ManagementImplementedIntelligent AdvisorLedLoyaltyImplementedIncentive CompensationImplementedKnowledge ManagementLedB2C ServiceLed

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Energy & UtilitiesReal Estate

LANGUAGES

EnglishNativeTeluguNative

ALSO WORKED ON

Zoho

Credentials

1Z0-1054Pending review

Education

Doctorate · Computer Applications

Delhi University · 2020 · Full-time

AvailabilityAvailable now

Notice periodImmediate

RateUSD 1,48,000 / yr