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Shruti Patel

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional
Melbourne, AustraliaConsultantAEST (UTC+10)Part time · PermanentWork permit held
Open to working in Melbourne
Techno-Functional Lead with 6 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered implementations and rollouts across hospitality & travel clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
6
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Consultant · Techno-Functional Lead
Availability
In 60 days
Notice period
30 days
Works
From home
Open to
Part time, Permanent
Location
Melbourne, Australia · AEST (UTC+10)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigration
A third-party logistics provider · via Valecrest Technologies
Migration of Oracle NetSuite CX for a third-party logistics provider, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2025 – Oct 2026 · 18 mo · Melbourne · Logistics
Techno-Functional LeadMigration
A defence electronics PSU · via Quillfield Partners
Migration of Oracle NetSuite CX for a defence electronics PSU, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2023 – Nov 2024 · 19 mo · Melbourne · Aerospace & Defence
Techno-Functional LeadMigration
A 400-store retail chain · via Northwyn Analytics
Migration of Oracle NetSuite CX for a 400-store retail chain, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2021 – Dec 2022 · 20 mo · Melbourne · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
ExcelSuiteScript
MODULES
NetSuite CRMConfiguredSuiteCommerceImplemented
PILLARS
CX
INDUSTRIES
Hospitality & TravelRetail & CPG
LANGUAGES
TamilNativeEnglishProfessional

Credentials

1Z0-1054Pending review

Education

Doctorate · Commerce
University of London · 2025 · Full-time
AvailabilityIn 60 days
Notice period30 days
RateOn request