Shruti Naidu

Support Analyst (AMS) | Oracle Fusion CX | Sales · Marketing (Eloqua) · CPQ · Support Analyst (AMS) · Techno-functional

Mexico City, MexicoAssociateCST (UTC-6)AdvisoryCitizen

Open to working in Mexico City · Remote · will relocate

Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Sales, Marketing (Eloqua), CPQ. Delivered support and enhancement work across public sector clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 90 days.

years in Oracle

—

years in total

projects

USD 80,000 / yr

annual

Seniority: Associate · Support Analyst (AMS)
Availability: Not looking
Notice period: 90 days
Works: Onsite
Open to: Advisory
Location: Mexico City, Mexico · CST (UTC-6)
Work authorisation: Citizen

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation

A private university group · via Valecrest Technologies

Implementation of Oracle Fusion CX for a private university group, covering Sales, Marketing (Eloqua), CPQ. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

SalesCPQMarketing (Eloqua)

Jan 2026 – Aug 2026 · 8 mo · Mexico City · Higher Education

Support Analyst (AMS)Migration

A multi-specialty hospital chain · via Valecrest Technologies

Migration of Oracle Fusion CX for a multi-specialty hospital chain, covering Sales, Marketing (Eloqua), CPQ. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

SalesCPQMarketing (Eloqua)

May 2025 – Oct 2025 · 6 mo · Mexico City · Healthcare

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

Visual Builder StudioExcelOTBIREST APIs

MODULES

SalesSupportedServiceConfiguredCPQSupportedField ServiceSupportedMarketing (Eloqua)ConfiguredLive ExperienceConfigured

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

HealthcarePublic Sector

LANGUAGES

EnglishProfessionalSpanishNative

Education

PG · Computer Applications

IGNOU · 2021 · Full-time

AvailabilityNot looking

Notice period90 days

RateUSD 80,000 / yr