Shruti Krishnan

Support Analyst (AMS) | Oracle NetSuite CX | CRM · SuiteCommerce · Support Analyst (AMS) · Techno-functional

London, United KingdomAssociateGMT/BSTContract · Part timePermanent resident

Open to working in London

Support Analyst (AMS) with 2 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered support and enhancement work across construction & engineering clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Associate · Support Analyst (AMS)
Availability: In 2 weeks
Notice period: Immediate
Works: From home
Open to: Contract, Part time
Location: London, United Kingdom · GMT/BST
Work authorisation: Permanent resident

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Migration

A commercial real-estate developer · via Tessaline Systems

Migration of Oracle NetSuite CX for a commercial real-estate developer, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2026 – Jun 2026 · 2 mo · London · Real Estate

Support Analyst (AMS)Migration

A third-party logistics provider · via Valecrest Technologies

Migration of Oracle NetSuite CX for a third-party logistics provider, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2025 – Nov 2025 · 7 mo · London · Logistics

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

SuiteScriptPower BI

MODULES

NetSuite CRMSupportedSuiteCommerceConfigured

PILLARS

INDUSTRIES

Construction & EngineeringNon-profit

LANGUAGES

HindiConversationalEnglishProfessional

Credentials

1Z0-1054Pending review

Education

PG · Computer Applications

ICAI (Chartered Accountancy) · 2022 · Full-time

AvailabilityIn 2 weeks

Notice periodImmediate

RateOn request