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Shruti Khan

Support Analyst (AMS) | Oracle NetSuite CX | CRM · SuiteCommerce · Support Analyst (AMS) · Techno-functional
Dallas, United StatesAssociateCST (UTC-6)ContractWork permit held
Open to working in Dallas · Remote · will relocate
Support Analyst (AMS) with 2 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered support and enhancement work across real estate clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.
2
years in Oracle
—
years in total
2
projects
On request
expected pay
Seniority
Associate · Support Analyst (AMS)
Availability
In 2 weeks
Notice period
15 days
Works
From home
Open to
Contract
Location
Dallas, United States · CST (UTC-6)
Work authorisation
Work permit held
Profile updated 11 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation
A two-wheeler manufacturer · via Northwyn Analytics
Implementation of Oracle NetSuite CX for a two-wheeler manufacturer, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2026 – Jul 2026 · 7 mo · Dallas · Automotive
Support Analyst (AMS)Migration
A government transport undertaking · via Tessaline Systems
Migration of Oracle NetSuite CX for a government transport undertaking, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2025 – Oct 2025 · 6 mo · Dallas · Public Sector

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
ExcelSuiteScript
MODULES
NetSuite CRMSupportedSuiteCommerceConfigured
PILLARS
CX
INDUSTRIES
Energy & UtilitiesReal Estate
LANGUAGES
EnglishProfessionalTeluguNative

Education

Doctorate · Computer Applications
Osmania University · 2026 · Full-time
AvailabilityIn 2 weeks
Notice period15 days
RateOn request