Shruti Khan

Techno-Functional Lead | Oracle Fusion CX | Subscription Management · Marketing (Eloqua) · Field Service · Techno-Functional Lead · Techno-functional

Toronto, CanadaLeadEST (UTC-5)Contract · Part time · PermanentPermanent resident

Open to working in Toronto

Techno-Functional Lead with 17 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Marketing (Eloqua), Field Service. Delivered multiple full-cycle implementations across logistics clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.

years in Oracle

—

years in total

projects

CAD 1,88,000 / yr

annual

Seniority: Lead · Techno-Functional Lead
Availability: In 2 weeks
Notice period: Serving notice
Works: Onsite
Open to: Contract, Part time, Permanent
Location: Toronto, Canada · EST (UTC-5)
Work authorisation: Permanent resident

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed

A pan-India telecom operator · via Northwyn Analytics

Support / AMS of Oracle Fusion CX for a pan-India telecom operator, covering Subscription Management, Marketing (Eloqua), Field Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

Field ServiceMarketing (Eloqua)Subscription Management

Mar 2022 – Aug 2026 · 54 mo · Toronto · Telecom

Techno-Functional LeadMigration

A top-10 Indian pharma company · via Tessaline Systems

Migration of Oracle Fusion CX for a top-10 Indian pharma company, covering Subscription Management, Marketing (Eloqua), Field Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Field ServiceMarketing (Eloqua)Subscription Management

May 2017 – Sep 2021 · 53 mo · Toronto · Pharma & Life Sciences

Techno-Functional LeadImplementation

A national FMCG company · via Quillfield Partners

Implementation of Oracle Fusion CX for a national FMCG company, covering Subscription Management, Marketing (Eloqua), Field Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

Field ServiceMarketing (Eloqua)Subscription Management

Jan 2012 – Oct 2016 · 58 mo · Toronto · Retail & CPG

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

Visual Builder StudioExcelOTBIREST APIs

MODULES

Field ServiceLedMarketing (Eloqua)LedSubscription ManagementLedB2B CommerceLed

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

LogisticsMedia & Entertainment

LANGUAGES

EnglishProfessionalPunjabiNative

ALSO WORKED ON

Sage

Education

PG · Computer Applications

Savitribai Phule Pune University · 2010 · Full-time

AvailabilityIn 2 weeks

Notice periodServing notice

RateCAD 1,88,000 / yr