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Shruti Kapoor

Techno-Functional Lead | Oracle Fusion CX | Sales · Live Experience · Intelligent Advisor · Techno-Functional Lead · Techno-functional
Kochi, IndiaConsultantIST (UTC+5:30)Contract · Part timeCitizen
Open to working in Kochi
Techno-Functional Lead with 6 years of hands-on Oracle Fusion CX experience, specialising in Sales, Live Experience, Intelligent Advisor. Delivered implementations and rollouts across logistics clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
6
years in Oracle
—
years in total
3
projects
₹8 LPA
annual
Seniority
Consultant · Techno-Functional Lead
Availability
In 2 weeks
Notice period
Immediate
Works
Onsite
Open to
Contract, Part time
Location
Kochi, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigration
A broadcast and streaming network · via Brightmoor Advisory
Migration of Oracle Fusion CX for a broadcast and streaming network, covering Sales, Live Experience, Intelligent Advisor. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
SalesIntelligent AdvisorLive Experience
Feb 2025 – Sep 2026 · 20 mo · Kochi · Media & Entertainment
Techno-Functional LeadRollout
A global auto-components manufacturer
Rollout of Oracle Fusion CX for a global auto-components manufacturer, covering Sales, Live Experience, Intelligent Advisor. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
SalesIntelligent AdvisorLive Experience
May 2023 – Sep 2024 · 17 mo · Kochi · Manufacturing
Techno-Functional LeadMigration
A Big-Four advisory practice · via Kestrelline Digital
Migration of Oracle Fusion CX for a Big-Four advisory practice, covering Sales, Live Experience, Intelligent Advisor. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
SalesIntelligent AdvisorLive Experience
Feb 2021 – Sep 2022 · 20 mo · Kochi · Professional Services

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OICVisual Builder StudioExcel
MODULES
SalesConfiguredServiceImplementedIntelligent AdvisorConfiguredLive ExperienceImplemented
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
LogisticsMedia & Entertainment
LANGUAGES
EnglishNativeMalayalamNative

Education

PG · Business Administration
Amity University · 2021 · Full-time
AvailabilityIn 2 weeks
Notice periodImmediate
Rate₹8 LPA