Shruti Kamath

Support Analyst (AMS) | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Support Analyst (AMS) · Techno-functional

Dallas, United StatesAssociateCST (UTC-6)AdvisoryWork permit held

Open to working in Dallas · Remote · will relocate

Support Analyst (AMS) with 2 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered support and enhancement work across real estate clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.

years in Oracle

—

years in total

projects

USD 82,000 / yr

annual

Seniority: Associate · Support Analyst (AMS)
Availability: Not looking
Notice period: 30 days
Works: Onsite
Open to: Advisory
Location: Dallas, United States · CST (UTC-6)
Work authorisation: Work permit held

Profile updated 5 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation

An Indian steel and alloys group · via Brightmoor Advisory

Implementation of Oracle EBS CX for an Indian steel and alloys group, covering Field Service, TeleSales, Service Contracts. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

Apr 2026 – Jul 2026 · 4 mo · Dallas · Manufacturing

Support Analyst (AMS)Rollout

A pan-India telecom operator

Rollout of Oracle EBS CX for a pan-India telecom operator, covering Field Service, TeleSales, Service Contracts. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

May 2025 – Oct 2025 · 6 mo · Dallas · Telecom

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

SOA SuiteWorkflow BuilderOracle Forms & Reports

MODULES

EBS Field ServiceConfiguredEBS TeleSalesSupportedEBS Service ContractsConfigured

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Energy & UtilitiesReal Estate

LANGUAGES

EnglishNativeTeluguNative

ALSO WORKED ON

Epicor

Credentials

1Z0-1054Pending review

Education

Doctorate · Computer Applications

Manipal Academy of Higher Education · 2026 · Full-time

AvailabilityNot looking

Notice period30 days

RateUSD 82,000 / yr