Shruti Joshi

Support Analyst (AMS) | Oracle Fusion CX | Subscription Management · Marketing (Eloqua) · Field Service · Support Analyst (AMS) · Techno-functional

Paris, FranceAssociateCET (UTC+1)Contract · Part time · PermanentWork permit held

Open to working in Paris

Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Marketing (Eloqua), Field Service. Delivered support and enhancement work across real estate clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.

years in Oracle

—

years in total

projects

EUR 48,000 / yr

annual

Seniority: Associate · Support Analyst (AMS)
Availability: In 2 weeks
Notice period: Serving notice
Works: Onsite
Open to: Contract, Part time, Permanent
Location: Paris, France · CET (UTC+1)
Work authorisation: Work permit held

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Support / AMS

A defence electronics PSU · via Northwyn Analytics

Support / AMS of Oracle Fusion CX for a defence electronics PSU, covering Subscription Management, Marketing (Eloqua), Field Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

Field ServiceMarketing (Eloqua)Subscription Management

Mar 2026 – Aug 2026 · 6 mo · Paris · Aerospace & Defence

Support Analyst (AMS)Migration

An agri-commodities exporter · via Tessaline Systems

Migration of Oracle Fusion CX for an agri-commodities exporter, covering Subscription Management, Marketing (Eloqua), Field Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Field ServiceMarketing (Eloqua)Subscription Management

May 2025 – Jun 2025 · 2 mo · Paris · Agriculture & Food

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OTBIREST APIsGroovyRedwood UX

MODULES

Field ServiceConfiguredMarketing (Eloqua)SupportedSubscription ManagementConfiguredB2B CommerceSupported

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Energy & UtilitiesReal Estate

LANGUAGES

FrenchNativeEnglishProfessional

Education

Doctorate · Computer Applications

Delhi University · 2026 · Full-time

AvailabilityIn 2 weeks

Notice periodServing notice

RateEUR 48,000 / yr