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Shruti Hegde

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional
Johannesburg, South AfricaConsultantSAST (UTC+2)Contract · Part timeCitizen
Open to working in Johannesburg
Techno-Functional Lead with 6 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered implementations and rollouts across pharma & life sciences clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
6
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Consultant · Techno-Functional Lead
Availability
In 2 weeks
Notice period
Immediate
Works
From home
Open to
Contract, Part time
Location
Johannesburg, South Africa · SAST (UTC+2)
Work authorisation
Citizen
Profile updated 6 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigration
A Big-Four advisory practice · via Tessaline Systems
Migration of Oracle NetSuite CX for a Big-Four advisory practice, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2025 – Jun 2026 · 14 mo · Johannesburg · Professional Services
Techno-Functional LeadMigration
A Gulf-based retail bank · via Valecrest Technologies
Migration of Oracle NetSuite CX for a Gulf-based retail bank, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2023 – Aug 2024 · 16 mo · Johannesburg · Banking & Financial Services
Techno-Functional LeadMigration
A two-wheeler manufacturer · via Quillfield Partners
Migration of Oracle NetSuite CX for a two-wheeler manufacturer, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2021 – Oct 2022 · 18 mo · Johannesburg · Automotive

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
Power BIREST APIs
MODULES
NetSuite CRMConfiguredSuiteCommerceImplemented
PILLARS
CX
INDUSTRIES
Higher EducationPharma & Life Sciences
LANGUAGES
HindiNativeEnglishProfessional

Credentials

1Z0-1054Pending review

Education

Doctorate · Computer Applications
IIT Bombay · 2022 · Full-time
AvailabilityIn 2 weeks
Notice periodImmediate
RateOn request