Shruti Gokhale

Techno-Functional Lead | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Techno-Functional Lead · Techno-functional

Mexico City, MexicoConsultantCST (UTC-6)AdvisoryCitizen

Open to working in Mexico City · Remote · will relocate

Techno-Functional Lead with 6 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered implementations and rollouts across logistics clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 90 days.

years in Oracle

—

years in total

projects

USD 1,19,000 / yr

annual

Seniority: Consultant · Techno-Functional Lead
Availability: Not looking
Notice period: 90 days
Works: Onsite
Open to: Advisory
Location: Mexico City, Mexico · CST (UTC-6)
Work authorisation: Citizen

Profile updated 5 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementation

A multi-specialty hospital chain · via Brightmoor Advisory

Implementation of Oracle EBS CX for a multi-specialty hospital chain, covering Field Service, TeleSales, Service Contracts. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

Apr 2025 – Jul 2026 · 16 mo · Mexico City · Healthcare

Techno-Functional LeadRollout

An international development NGO

Rollout of Oracle EBS CX for an international development NGO, covering Field Service, TeleSales, Service Contracts. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

May 2023 – Jul 2024 · 15 mo · Mexico City · Non-profit

Techno-Functional LeadSupport / AMS

A state power-distribution utility · via Ledgerkraft Consulting

Support / AMS of Oracle EBS CX for a state power-distribution utility, covering Field Service, TeleSales, Service Contracts. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

Jun 2021 – Jul 2022 · 14 mo · Mexico City · Energy & Utilities

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

Oracle Forms & ReportsODIBI Publisher

MODULES

EBS Field ServiceImplementedEBS TeleSalesConfiguredEBS Service ContractsImplemented

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

LogisticsMedia & Entertainment

LANGUAGES

EnglishNativeSpanishNative

Credentials

1Z0-1054Document verified

Education

PG · Computer Applications

Nirma University · 2019 · Full-time

AvailabilityNot looking

Notice period90 days

RateUSD 1,19,000 / yr