Shruti Gandhi

Support Analyst (AMS) | Oracle Fusion CX | Sales · CPQ · Live Experience · Support Analyst (AMS) · Techno-functional

Dubai, United Arab EmiratesAssociateGST (UTC+4)PermanentWork permit held

Open to working in Remote · Dubai · will relocate

Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Sales, CPQ, Live Experience. Delivered support and enhancement work across public sector clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.

years in Oracle

—

years in total

projects

AED 1,85,000 / yr

annual

Seniority: Associate · Support Analyst (AMS)
Availability: Available now
Notice period: Immediate
Works: Onsite
Open to: Permanent
Location: Dubai, United Arab Emirates · GST (UTC+4)
Work authorisation: Work permit held

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation

A multi-specialty hospital chain · via Ledgerkraft Consulting

Implementation of Oracle Fusion CX for a multi-specialty hospital chain, covering Sales, CPQ, Live Experience. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

SalesCPQLive Experience

Apr 2026 – Oct 2026 · 7 mo · Dubai · Healthcare

Support Analyst (AMS)Rollout

An international development NGO

Rollout of Oracle Fusion CX for an international development NGO, covering Sales, CPQ, Live Experience. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

SalesCPQLive Experience

May 2025 – Oct 2025 · 6 mo · Dubai · Non-profit

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OTBIREST APIsGroovy

MODULES

SalesConfiguredServiceSupportedCPQSupportedLive ExperienceConfigured

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

HealthcarePublic Sector

LANGUAGES

HindiNativeEnglishNative

Education

PG · Commerce

IIM Ahmedabad · 2022 · Executive

AvailabilityAvailable now

Notice periodImmediate

RateAED 1,85,000 / yr