Shruti Chen

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional

Mexico City, MexicoConsultantCST (UTC-6)PermanentCitizen

Open to working in Mexico City · Remote · will relocate

Techno-Functional Lead with 6 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered implementations and rollouts across pharma & life sciences clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Consultant · Techno-Functional Lead
Availability: Available now
Notice period: Immediate
Works: From home
Open to: Permanent
Location: Mexico City, Mexico · CST (UTC-6)
Work authorisation: Citizen

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementation

A two-wheeler manufacturer · via Tessaline Systems

Implementation of Oracle NetSuite CX for a two-wheeler manufacturer, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Jan 2025 – Dec 2026 · 24 mo · Mexico City · Automotive

Techno-Functional LeadMigration

A government transport undertaking · via Quillfield Partners

Migration of Oracle NetSuite CX for a government transport undertaking, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2023 – Aug 2024 · 16 mo · Mexico City · Public Sector

Techno-Functional LeadSupport / AMS

A pan-India telecom operator · via Orvane Consulting

Support / AMS of Oracle NetSuite CX for a pan-India telecom operator, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Mar 2021 – Nov 2022 · 21 mo · Mexico City · Telecom

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

ExcelSuiteScript

MODULES

NetSuite CRMConfiguredSuiteCommerceImplemented

PILLARS

INDUSTRIES

Higher EducationPharma & Life Sciences

LANGUAGES

EnglishProfessionalSpanishNative

Education

Doctorate · Computer Applications

NMIMS · 2021 · Full-time

AvailabilityAvailable now

Notice periodImmediate

RateOn request