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Shruti Bose

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Intelligent Advisor · Techno-Functional Lead · Techno-functional
Bengaluru, IndiaConsultantIST (UTC+5:30)ContractCitizen
Open to working in Bengaluru · Remote · will relocate
Techno-Functional Lead with 6 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Intelligent Advisor. Delivered implementations and rollouts across telecom clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.
6
years in Oracle
—
years in total
3
projects
₹13 LPA
annual
Seniority
Consultant · Techno-Functional Lead
Availability
In 2 weeks
Notice period
15 days
Works
Onsite
Open to
Contract
Location
Bengaluru, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 6 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementation
A Tier-1 private-sector bank · via Quillfield Partners
Implementation of Oracle Fusion CX for a Tier-1 private-sector bank, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
Jan 2025 – Dec 2026 · 24 mo · Bengaluru · Banking & Financial Services
Techno-Functional LeadMigration
A Tier-1 private-sector bank · via Quillfield Partners
Migration of Oracle Fusion CX for a Tier-1 private-sector bank, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
May 2023 – Oct 2024 · 18 mo · Bengaluru · Banking & Financial Services
Techno-Functional LeadSupport / AMS
A Tier-1 private-sector bank · via Quillfield Partners
Support / AMS of Oracle Fusion CX for a Tier-1 private-sector bank, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
Mar 2021 – Aug 2022 · 18 mo · Bengaluru · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OICVisual Builder StudioExcelOTBI
MODULES
Intelligent AdvisorConfiguredIncentive CompensationConfiguredB2C ServiceImplemented
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
AutomotiveTelecom
LANGUAGES
EnglishProfessionalKannadaNative

Education

Doctorate · Computer Applications
Jawaharlal Nehru Technological University · 2024 · Full-time
AvailabilityIn 2 weeks
Notice period15 days
Rate₹13 LPA