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Shreya Thomas

Support Analyst (AMS) | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Marketing (Eloqua) · Support Analyst (AMS) · Techno-functional
Hyderabad, IndiaAssociateIST (UTC+5:30)Contract · Part timeCitizen
Open to working in Hyderabad
Support Analyst (AMS) with 1 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Marketing (Eloqua). Delivered support and enhancement work across agriculture & food clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
1
years in Oracle
—
years in total
1
projects
₹6 LPA
annual
Seniority
Associate · Support Analyst (AMS)
Availability
In 2 weeks
Notice period
Immediate
Works
From home
Open to
Contract, Part time
Location
Hyderabad, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Rollout
An international development NGO
Rollout of Oracle Fusion CX for an international development NGO, covering Subscription Management, Partner Relationship Management, Marketing (Eloqua). Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Marketing (Eloqua)Subscription ManagementPartner Relationship Management
May 2026 – Aug 2026 · 4 mo · Hyderabad · Non-profit

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder StudioExcel
MODULES
CPQSupportedField ServiceConfiguredMarketing (Eloqua)ConfiguredSubscription ManagementConfiguredPartner Relationship ManagementSupportedB2B CommerceSupported
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Agriculture & Food
LANGUAGES
HindiBasicEnglishProfessionalTeluguProfessionalspeak/read

Education

Bachelors · Computer Applications
University of Mumbai · 2021 · Full-time
AvailabilityIn 2 weeks
Notice periodImmediate
Rate₹6 LPA