Shreya Thakur

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Live Experience · Techno-Functional Lead · Techno-functional

Noida, IndiaSeniorIST (UTC+5:30)Contract · Part time · PermanentCitizen

Open to working in Noida · Dubai

Techno-Functional Lead with 10 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Live Experience. Delivered multiple full-cycle implementations across media & entertainment clients — UAT with field teams and adoption support and service request workflows. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.

years in Oracle

—

years in total

projects

₹18 LPA

annual

Seniority: Senior · Techno-Functional Lead
Availability: In 2 weeks
Notice period: Serving notice
Works: From home
Open to: Contract, Part time, Permanent
Location: Noida, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadAdvisoryLed

A multi-specialty hospital chain

Advisory of Oracle Fusion CX for a multi-specialty hospital chain, covering Incentive Compensation, B2C Service, Live Experience. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

Live ExperienceIncentive CompensationB2C Service

Mar 2024 – Dec 2026 · 34 mo · Noida · Healthcare

Techno-Functional LeadImplementation

A two-wheeler manufacturer · via Brightmoor Advisory

Implementation of Oracle Fusion CX for a two-wheeler manufacturer, covering Incentive Compensation, B2C Service, Live Experience. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

Live ExperienceIncentive CompensationB2C Service

Apr 2021 – Nov 2023 · 32 mo · Noida · Automotive

Techno-Functional LeadRollout

A broadcast and streaming network

Rollout of Oracle Fusion CX for a broadcast and streaming network, covering Incentive Compensation, B2C Service, Live Experience. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Live ExperienceIncentive CompensationB2C Service

May 2018 – Oct 2020 · 30 mo · Noida · Media & Entertainment

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OICVisual Builder Studio

MODULES

Customer Data ManagementImplementedIntelligent AdvisorLedLive ExperienceImplementedIncentive CompensationImplementedB2C ServiceLed

PILLARS

RELEASES

26.D26.C26.B26.A

INDUSTRIES

Media & Entertainment

LANGUAGES

HindiProfessionalEnglishProfessional

Education

Masters · Computer Applications

Delhi University · 2013 · Correspondence

AvailabilityIn 2 weeks

Notice periodServing notice

Rate₹18 LPA