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Shilpa Shah

Delivery Manager | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Loyalty · Delivery Manager · Functional
Amsterdam, NetherlandsLeadCET (UTC+1)Contract to hire · Part time · PermanentWork permit held
Open to working in Amsterdam · London
Delivery Manager with 15 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Loyalty. Delivered multiple full-cycle implementations across it & technology clients — service request workflows and UAT with field teams and adoption support. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
15
years in Oracle
—
years in total
3
projects
EUR 800 / day
day rate
Seniority
Lead · Delivery Manager
Availability
In 60 days
Notice period
Serving notice
Works
From home
Open to
Contract to hire, Part time, Permanent
Location
Amsterdam, Netherlands · CET (UTC+1)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerSupport / AMSLed
A two-wheeler manufacturer · via Aurenza Global Services
Support / AMS of Oracle Fusion CX for a two-wheeler manufacturer, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Jun 2022 – Oct 2026 · 53 mo · Amsterdam · Automotive
Delivery ManagerAdvisory
A Tier-1 private-sector bank
Advisory of Oracle Fusion CX for a Tier-1 private-sector bank, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Mar 2017 – Oct 2021 · 56 mo · Amsterdam · Banking & Financial Services
Delivery ManagerSupport / AMS
A state power-distribution utility · via Brightmoor Advisory
Support / AMS of Oracle Fusion CX for a state power-distribution utility, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Jun 2012 – Oct 2016 · 53 mo · Amsterdam · Energy & Utilities

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Redwood UXOIC
MODULES
Customer Data ManagementLedSubscription ManagementLedPartner Relationship ManagementLedLoyaltyLedB2B CommerceLedKnowledge ManagementLed
PILLARS
CX
RELEASES
26.D26.C26.B26.A25.D
INDUSTRIES
Agriculture & FoodIT & TechnologyPublic Sector
LANGUAGES
DutchConversationalEnglishNative

Education

Bachelors · Accounting
NMIMS · 2008 · Full-time
AvailabilityIn 60 days
Notice periodServing notice
RateEUR 800 / day