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Shilpa Parikh

Project Manager | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Project Manager · Functional
London, United KingdomSeniorGMT/BSTContract to hire · PermanentPermanent resident
Open to working in London
Project Manager with 9 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered multiple full-cycle implementations across hospitality & travel clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
9
years in Oracle
—
years in total
3
projects
GBP 610 / day
day rate
Seniority
Senior · Project Manager
Availability
Available now
Notice period
Immediate
Works
From home
Open to
Contract to hire, Permanent
Location
London, United Kingdom · GMT/BST
Work authorisation
Permanent resident
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Project ManagerMigrationLed
A listed IT services company · via Ledgerkraft Consulting
Migration of Oracle Fusion CX for a listed IT services company, covering Incentive Compensation, B2C Service, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Feb 2024 – Oct 2026 · 33 mo · London · IT & Technology
Project ManagerAdvisory
An EPC infrastructure company
Advisory of Oracle Fusion CX for an EPC infrastructure company, covering Incentive Compensation, B2C Service, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Mar 2021 – Sep 2023 · 31 mo · London · Construction & Engineering
Project ManagerImplementation
A hotel and resorts group · via Aurenza Global Services
Implementation of Oracle Fusion CX for a hotel and resorts group, covering Incentive Compensation, B2C Service, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Apr 2018 – Aug 2020 · 29 mo · London · Hospitality & Travel

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OICVisual Builder Studio
MODULES
Customer Data ManagementImplementedLoyaltyLedIncentive CompensationLedB2C ServiceImplemented
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
Hospitality & TravelLogisticsRetail & CPG
LANGUAGES
HindiConversationalEnglishNative
ALSO WORKED ON
QuickBooks

Education

Bachelors · Accounting
SRM Institute of Science and Technology · 2013 · Part-time
AvailabilityAvailable now
Notice periodImmediate
RateGBP 610 / day