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Shilpa Mishra

Solution Architect | Oracle Fusion CX | Incentive Compensation · B2C Service · Intelligent Advisor · Solution Architect · Functional
Dubai, United Arab EmiratesSeniorGST (UTC+4)AdvisoryWork permit held
Open to working in Hyderabad · Remote · Dubai · will relocate
Solution Architect with 11 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Intelligent Advisor. Delivered multiple full-cycle implementations across manufacturing clients — lead-to-order process design and integrations with ERP and marketing tools. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 90 days.
11
years in Oracle
—
years in total
3
projects
AED 2,88,000 / yr
annual
Seniority
Senior · Solution Architect
Availability
Not looking
Notice period
90 days
Works
From home
Open to
Advisory
Location
Dubai, United Arab Emirates · GST (UTC+4)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectImplementationLed
A commercial real-estate developer · via Aurenza Global Services
Implementation of Oracle Fusion CX for a commercial real-estate developer, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
Apr 2024 – Nov 2026 · 32 mo · Dubai · Real Estate
Solution ArchitectAdvisory
A commercial real-estate developer
Advisory of Oracle Fusion CX for a commercial real-estate developer, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
Mar 2021 – Jun 2023 · 28 mo · Dubai · Real Estate
Solution ArchitectMigration
A commercial real-estate developer · via Ledgerkraft Consulting
Migration of Oracle Fusion CX for a commercial real-estate developer, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
Feb 2018 – Aug 2020 · 31 mo · Dubai · Real Estate

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder StudioExcel
MODULES
Customer Data ManagementLedIntelligent AdvisorImplementedIncentive CompensationImplementedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
Hospitality & TravelManufacturingProfessional Services
LANGUAGES
HindiNativeEnglishNative

Education

PPG · Finance
ICAI (Chartered Accountancy) · 2015 · Full-time
AvailabilityNot looking
Notice period90 days
RateAED 2,88,000 / yr