Shilpa Jain

Business Analyst | Oracle Fusion CX | Sales · Live Experience · Business Analyst · Functional

Ahmedabad, IndiaConsultantIST (UTC+5:30)Contract · Part time · PermanentCitizen

Open to working in Ahmedabad

Business Analyst with 6 years of hands-on Oracle Fusion CX experience, specialising in Sales, Live Experience. Delivered implementations and rollouts across public sector clients — service request workflows and UAT with field teams and adoption support. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.

years in Oracle

—

years in total

projects

₹15 LPA

annual

Seniority: Consultant · Business Analyst
Availability: In 2 weeks
Notice period: Serving notice
Works: From home
Open to: Contract, Part time, Permanent
Location: Ahmedabad, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystSupport / AMS

A broadcast and streaming network · via Ledgerkraft Consulting

Support / AMS of Oracle Fusion CX for a broadcast and streaming network, covering Sales, Live Experience. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

SalesLive Experience

Jun 2025 – Nov 2026 · 18 mo · Ahmedabad · Media & Entertainment

Business AnalystAdvisory

A listed IT services company

Advisory of Oracle Fusion CX for a listed IT services company, covering Sales, Live Experience. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

SalesLive Experience

Mar 2023 – Dec 2024 · 22 mo · Ahmedabad · IT & Technology

Business AnalystSupport / AMS

A pan-India telecom operator · via Kestrelline Digital

Support / AMS of Oracle Fusion CX for a pan-India telecom operator, covering Sales, Live Experience. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

SalesLive Experience

Jun 2021 – Jun 2022 · 13 mo · Ahmedabad · Telecom

Career break · Mar 2023 – Sep 2024 · Sabbatical

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

ExcelOTBI

MODULES

SalesImplementedLive ExperienceConfigured

PILLARS

RELEASES

26.D26.C26.B26.A25.D

INDUSTRIES

HealthcarePublic SectorReal Estate

LANGUAGES

GujaratiNativeEnglishNative

Education

PPG · Finance

IIT Bombay · 2019 · Full-time

AvailabilityIn 2 weeks

Notice periodServing notice

Rate₹15 LPA