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SG

Shilpa Gupta

Solution Architect | Oracle Fusion CX | Sales · Live Experience · Solution Architect · Functional
Riyadh, Saudi ArabiaSeniorAST (UTC+3)Contract · Part time · PermanentWork permit held
Open to working in Riyadh
Solution Architect with 11 years of hands-on Oracle Fusion CX experience, specialising in Sales, Live Experience. Delivered multiple full-cycle implementations across hospitality & travel clients — service request workflows and UAT with field teams and adoption support. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
11
years in Oracle
—
years in total
3
projects
USD 720 / day
day rate
Seniority
Senior · Solution Architect
Availability
In 2 weeks
Notice period
Serving notice
Works
From home
Open to
Contract, Part time, Permanent
Location
Riyadh, Saudi Arabia · AST (UTC+3)
Work authorisation
Work permit held
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectSupport / AMSLed
A top-10 Indian pharma company · via Ledgerkraft Consulting
Support / AMS of Oracle Fusion CX for a top-10 Indian pharma company, covering Sales, Live Experience. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
SalesLive Experience
Jun 2024 – Nov 2026 · 30 mo · Riyadh · Pharma & Life Sciences
Solution ArchitectAdvisory
A national FMCG company
Advisory of Oracle Fusion CX for a national FMCG company, covering Sales, Live Experience. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
SalesLive Experience
Mar 2021 – Sep 2023 · 31 mo · Riyadh · Retail & CPG
Solution ArchitectSupport / AMS
A global auto-components manufacturer · via Kestrelline Digital
Support / AMS of Oracle Fusion CX for a global auto-components manufacturer, covering Sales, Live Experience. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
SalesLive Experience
Jun 2018 – Jul 2020 · 26 mo · Riyadh · Manufacturing

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovy
MODULES
SalesLedLive ExperienceImplemented
PILLARS
CX
RELEASES
26.D26.C26.B26.A25.D
INDUSTRIES
Hospitality & TravelLogisticsRetail & CPG
LANGUAGES
EnglishNativeArabicNative

Education

Bachelors · Finance
IGNOU · 2012 · Full-time
AvailabilityIn 2 weeks
Notice periodServing notice
RateUSD 720 / day