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Shilpa Banerjee

Functional Consultant | Oracle Fusion CX | Sales · Live Experience · Intelligent Advisor · Functional Consultant · Functional
Dubai, United Arab EmiratesConsultantGST (UTC+4)ContractWork permit held
Open to working in Remote · Dubai · will relocate
Functional Consultant with 6 years of hands-on Oracle Fusion CX experience, specialising in Sales, Live Experience, Intelligent Advisor. Delivered implementations and rollouts across logistics clients — lead-to-order process design and integrations with ERP and marketing tools. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
6
years in Oracle
—
years in total
3
projects
AED 2,72,000 / yr
annual
Seniority
Consultant · Functional Consultant
Availability
In 2 weeks
Notice period
15 days
Works
From home
Open to
Contract
Location
Dubai, United Arab Emirates · GST (UTC+4)
Work authorisation
Work permit held
Profile updated 6 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantImplementation
A private university group · via Brightmoor Advisory
Implementation of Oracle Fusion CX for a private university group, covering Sales, Live Experience, Intelligent Advisor. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
SalesIntelligent AdvisorLive Experience
Apr 2025 – Oct 2026 · 19 mo · Dubai · Higher Education
Functional ConsultantAdvisory
A global auto-components manufacturer
Advisory of Oracle Fusion CX for a global auto-components manufacturer, covering Sales, Live Experience, Intelligent Advisor. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
SalesIntelligent AdvisorLive Experience
Mar 2023 – Oct 2024 · 20 mo · Dubai · Manufacturing
Functional ConsultantMigration
A two-wheeler manufacturer · via Kestrelline Digital
Migration of Oracle Fusion CX for a two-wheeler manufacturer, covering Sales, Live Experience, Intelligent Advisor. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
SalesIntelligent AdvisorLive Experience
Feb 2021 – Oct 2022 · 21 mo · Dubai · Automotive

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
GroovyRedwood UX
MODULES
SalesImplementedServiceConfiguredIntelligent AdvisorImplementedLive ExperienceConfigured
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
LogisticsMedia & EntertainmentPharma & Life Sciences
LANGUAGES
HindiNativeEnglishNative

Education

PPG · Accounting
Amity University · 2021 · Full-time
AvailabilityIn 2 weeks
Notice period15 days
RateAED 2,72,000 / yr