Fusora
JobsCompaniesTalentModulesSalary Insights
Join free
Back to the profiles list
SV

Shalini Verma

Solution Architect | Oracle Fusion CX | Partner Relationship Management · B2C Service · Loyalty · Solution Architect · Functional
Tokyo, JapanLeadJST (UTC+9)Advisory · ContractWork permit held
Open to working in Tokyo
Solution Architect with 20 years of hands-on Oracle Fusion CX experience, specialising in Partner Relationship Management, B2C Service, Loyalty. Delivered multiple full-cycle implementations across agriculture & food clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 60 days.
20
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Solution Architect
Availability
Not looking
Notice period
60 days
Works
From home
Open to
Advisory, Contract
Location
Tokyo, Japan · JST (UTC+9)
Work authorisation
Work permit held
Profile updated 5 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectRolloutLed
A 400-store retail chain
Rollout of Oracle Fusion CX for a 400-store retail chain, covering Partner Relationship Management, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyB2C Service
May 2021 – Jul 2026 · 63 mo · Tokyo · Retail & CPG
Solution ArchitectMigration
An Indian steel and alloys group · via Brightmoor Advisory
Migration of Oracle Fusion CX for an Indian steel and alloys group, covering Partner Relationship Management, B2C Service, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyB2C Service
Feb 2015 – Dec 2020 · 71 mo · Tokyo · Manufacturing
Solution ArchitectRollout
A Gulf-based retail bank
Rollout of Oracle Fusion CX for a Gulf-based retail bank, covering Partner Relationship Management, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyB2C Service
May 2009 – Oct 2014 · 66 mo · Tokyo · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBI
MODULES
Customer Data ManagementLedPartner Relationship ManagementLedLoyaltyLedKnowledge ManagementLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Agriculture & FoodPublic Sector
LANGUAGES
EnglishProfessionalJapaneseNative

Credentials

1Z0-1054Pending review

Education

Bachelors · Human Resources
SRM Institute of Science and Technology · 2005 · Full-time
AvailabilityNot looking
Notice period60 days
RateOn request