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Shalini Sinha

Solution Architect | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Knowledge Management · Solution Architect · Functional
São Paulo, BrazilLeadBRT (UTC-3)Contract · Part time · PermanentNot eligible
Open to working in São Paulo
Solution Architect with 21 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Knowledge Management. Delivered multiple full-cycle implementations across healthcare clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.
21
years in Oracle
—
years in total
3
projects
USD 1,99,000 / yr
annual
Seniority
Lead · Solution Architect
Availability
In 2 weeks
Notice period
Serving notice
Works
Hybrid
Open to
Contract, Part time, Permanent
Location
São Paulo, Brazil · BRT (UTC-3)
Work authorisation
Not eligible
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectAdvisoryLed
A Gulf-based retail bank
Advisory of Oracle Fusion CX for a Gulf-based retail bank, covering Subscription Management, Partner Relationship Management, Knowledge Management. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementKnowledge Management
Jun 2020 – Aug 2026 · 75 mo · São Paulo · Banking & Financial Services
Solution ArchitectRollout
A Tier-1 private-sector bank
Rollout of Oracle Fusion CX for a Tier-1 private-sector bank, covering Subscription Management, Partner Relationship Management, Knowledge Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementKnowledge Management
Feb 2013 – Jul 2019 · 78 mo · São Paulo · Banking & Financial Services
Solution ArchitectUpgrade
An international development NGO
Upgrade of Oracle Fusion CX for an international development NGO, covering Subscription Management, Partner Relationship Management, Knowledge Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementKnowledge Management
Apr 2006 – Jun 2012 · 75 mo · São Paulo · Non-profit

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OICVisual Builder Studio
MODULES
Subscription ManagementLedPartner Relationship ManagementLedKnowledge ManagementLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
HealthcareReal Estate
LANGUAGES
PortugueseBasicEnglishNative

Credentials

1Z0-1054Not verified

Education

Diploma · Supply Chain Management
IGNOU · 2000 · Full-time
AvailabilityIn 2 weeks
Notice periodServing notice
RateUSD 1,99,000 / yr