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Shalini Shukla

Functional Consultant | Oracle NetSuite CX | CRM · SuiteCommerce · Functional Consultant · Functional
Milan, ItalyConsultantCET (UTC+1)ContractWork permit held
Open to working in Milan · Remote · will relocate
Functional Consultant with 5 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered implementations and rollouts across banking & financial services clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
5
years in Oracle
—
years in total
2
projects
EUR 84,000 / yr
annual
Seniority
Consultant · Functional Consultant
Availability
In 2 weeks
Notice period
15 days
Works
Onsite
Open to
Contract
Location
Milan, Italy · CET (UTC+1)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantUpgrade
A state power-distribution utility
Upgrade of Oracle NetSuite CX for a state power-distribution utility, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2025 – Sep 2026 · 21 mo · Milan · Energy & Utilities
Functional ConsultantMigration
A two-wheeler manufacturer · via Sarvat ERP Solutions
Migration of Oracle NetSuite CX for a two-wheeler manufacturer, covering CRM, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Feb 2023 – Jul 2024 · 18 mo · Milan · Automotive

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
SuiteScript
MODULES
NetSuite CRMImplementedSuiteCommerceConfigured
PILLARS
CX
INDUSTRIES
Banking & Financial ServicesIT & Technology
LANGUAGES
ItalianProfessionalEnglishProfessional

Education

Diploma · Business Administration
Amity University · 2017 · Full-time
AvailabilityIn 2 weeks
Notice period15 days
RateEUR 84,000 / yr