Shalini Rao

Solution Architect | Oracle NetSuite CX | CRM · SuiteCommerce · Solution Architect · Functional

Bhubaneswar, IndiaSeniorIST (UTC+5:30)Contract to hire · Part time · PermanentCitizen

Open to working in Bhubaneswar

Solution Architect with 11 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across banking & financial services clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.

years in Oracle

—

years in total

projects

₹17 LPA

annual

Seniority: Senior · Solution Architect
Availability: In 60 days
Notice period: Serving notice
Works: Onsite
Open to: Contract to hire, Part time, Permanent
Location: Bhubaneswar, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectAdvisoryLed

A hotel and resorts group · via Kestrelline Digital

Advisory of Oracle NetSuite CX for a hotel and resorts group, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Mar 2024 – Nov 2026 · 33 mo · Bhubaneswar · Hospitality & Travel

Solution ArchitectMigration

A government transport undertaking

Migration of Oracle NetSuite CX for a government transport undertaking, covering CRM, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Feb 2021 – Jun 2023 · 29 mo · Bhubaneswar · Public Sector

Solution ArchitectUpgrade

A state power-distribution utility · via Kestrelline Digital

Upgrade of Oracle NetSuite CX for a state power-distribution utility, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Jan 2018 – Aug 2020 · 32 mo · Bhubaneswar · Energy & Utilities

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

Excel

MODULES

NetSuite CRMLedSuiteCommerceImplemented

PILLARS

INDUSTRIES

Banking & Financial ServicesIT & Technology

LANGUAGES

HindiProfessionalOdiaNativeEnglishProfessionalspeak/read

Education

Diploma · Accounting

IIM Ahmedabad · 2008 · Full-time

AvailabilityIn 60 days

Notice periodServing notice

Rate₹17 LPA