Functional ConsultantMigration
A pan-India telecom operator · via Ledgerkraft Consulting
Migration of Oracle NetSuite CX for a pan-India telecom operator, covering CRM, SuiteCommerce, Workforce Scheduling. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerceWorkforce Scheduling